Get So Much More Than Just A Thank U
-
Earning Loyalty Points
Ordinary Points
- To enjoy the rewards of the Loyalty
program the customer has to register for Thank U in the
store.
- Registration is open to cash and
credit accounts.
- The Thank U program lets the customer
earn 10 points for every dollar ($1) spent at any Jet or
Edgars store in Zimbabwe.
- The Loyalty member will earn Thank U
points every time the shop at any Jet store.
See Illustration below;
Double Points 2x points
- Doubled Up Promotions - Our 2x (two
times) promotions mean you accumulate twice the number of
points you normally would on selected items and departments.
- This means for every $1 you spend on
selected items during the promotion period you earn 20
points instead of 10.
- The Doubles points will be earned for
the duration of the promotion only.
- This promotion is valid for the
duration of the promotion only.
- Bonus points may be earned or awarded
at Edgars and Jet Zimbabwe's discretion and campaign
criteria and spend thresholds must be satisfied.
- Customer points balances will be
available in-store at the point-of-sale terminals.
- Please note that points are earned
immediately at point of purchase.
- Edgars and Jet Zimbabwe reserve the
right to change the terms of the program, at its discretion.
Due notice will be given of any changes.
X10 Points
- We splash out on 10x (ten times)
points, which means you can earn ten times the Thank U
points you normally would. That’s ten times more to spend
later!
- For example - Get 10 times Thank U
points when you spend $500 or more from the 24th -26th of
May.
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Spending Loyalty Points
- Once your points balance reaches 1000
points, you will be able to spend your points by advising
the cashier that you wish to use points as a trade discount
against your cash or account purchase. Your points balance
will be reduced by the equivalent value spent.
- A customer can decide to redeem the
1,000 points they have earned or accumulate the points and
redeem at 2,000 or 3,000 points. Each 1,000 point
accumulation is equivalent to a RTGS$1 discount on the next
purchase.
- A minimum of 1000 points is required
per points redemption
- 1000 = $1 meaning if you redeem
1000 points you get $1 discount
- Points can be redeemed on any brands
unless specified on a running promotion. To avoid
disappointment please enquire with our sales staff.
- Certain products are exempt from
redemption and Edgars and Jet Zimbabwe may amend this list
from time to time at their discretion.
- Customer points, balances and points
redemption information will be available in-store at till
points.
- Egdars and Jet Zimbabwe reserve the
right to change the conversion value of points at any time,
at its discretion. Due notice will be given on any changes.
Pumped Up Points
- This is a reward given to customers at
the point of spending their rewards/points.
- If the customer has accumulated 1,000
points they get to redeem a discount of double that value =
2,000 translating to 2%.
- Pumped up points are valid for the
duration of the promotion
-
Validity of Loyalty Points
- Edgars and Jet Zimbabwe reserve the
right to purge points on any Thank U Account that has been
inactive (i.e. no points earned or redeemed) for a period of
12 (twelve) consecutive months.
- All Thank U Points earned but not
redeemed within 36 (thirty six) months will be subject to
automatic expiry.
- Points attached to a lost or damaged
card can be transferred to your new card provided they have
been spent (due to theft or any other means) prior to
reporting the lost/damaged card and obtaining a new card,
replacement card. This can be done in-store at the Customer
Services counter in participating stores.
- Points earned for transactions where
goods are later returned will be deducted from your points
balance on your Thank U Rewards Account.
- Egdars and Jet Zimbabwe, at their sole
discretion, may choose to boost your points for a limited
period from time to time. Any extra points not used within
the time limit will be removed from your balance at the end
of the promotion.
- Points balances on deliquent or
accounts in arrears will not be available for redemption or
to spend until such time as the account arrears have been
settled in full.
- You may cancel your membership of the
programme at any time at any Service counts. When exiting
the programme you will forfeit any points already earned but
not yet redeemed.
- Upon death of a Member, written
notification must be provided to Edgars and Jet Zimbabwe,
upon receipt of which the account will be closed and the
points forfeited. This can be done at the Customer Services
counter in-store.
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Terms & Conditions
- Edgars and Jet Thank U Rewards program
is operated by Edgars Store Limited Zimbabwe at all times.
- The Thank U Rewards Programme is valid
at participating Edgars and Jet stores in Zimbabwe.
Participating Edgaras and Jet Stores can be added or removed
at Edgars and Jet Zimbabwe's discretion.
- The Thank U Rewards Programme is not
open to employees of Edgars Stores Limited and their
immediate family.
- For all exisiting Edgars Stores
Limited and Jet Zimbabwe card holders, Jet Zimbabwe has the
right to market and communicate with you and to share your
personal information.
- If you are interested in joining the
Thank U Rewards Programme you will need to complete the
necessary application form and submit this including your
valid identity number or passport number, telephone or
cellphone contact number and postal address - to any
participating store.
- It is the responsibility of members to
ensure that their personal and contact details are correct
at all times in order to receive Thank U offeres and
promotions. If you change your contact details and do not
inform Edgars and Jet Zimbabwe, the company cannot be held
responsible if you do not receive your personalised offeres.
You must inform your nearest store of any change of contact
details.
- Edgars and Jet Zimbabwe will not be
responsible for lost, stolen or damaged cards. If you lose
your card, this must be reported at any Edgars and Jet Store
Service Centre, where the lost or damaged card will be
replaced free of charge.
- Edgars and Jet Zimbabwe reserve the
right to terminate the programme at any time, subject to a
30 day notice period.
- Should Edgars and Jet Zimbabwe
terminate the programme for any reason whatsoever,
cardholders will be duly notified and will have the
opportunity to redeem their points within 6 months of date
of terminnation of the programme.
- Your Thank U Points may not be used
for accounts payments, not be exchanged for cash nor credit;
and no change will be given on points redeemed and used as a
trade discount against the purchase of goods.
- Points earned on one Thank U Rewards
Card may not be transferred to another Thank U Rewards Card
at any given time.
- Thank U Rewards Cards and Thank U
Points may not be sold or transferred to another party.
- Abuse of the programme entitles Edgars
and Jet Zimbabwe to cancel your membership and you will
forfeit any rewards points earned. Edgars and Jet Zimbabwe
reserve the right to lay criminal charges for illegal of
fradulent use of the card or programme.
- Participating stores in the Edgars
Zimbabwe Group may use your purchasing information in
conjuction with information about you provided by third
parties for market and product analysis, in order to
generate statistical reports for internal and external use.
These reports are aggregated and will not contain any
personal information that identifies you.
- Customers may earn and spend points in
any Edgars and Jet Stores in Zimbabwe.
- Edgars and Jet Zimbabwe reserve the
right to direct certain promotions to a specific target
group.
- A Edgars and Jet Zimbabwe Thank U
Rewards Card may only be used in accordance with these Terms
and Conditions.
- Edgars and Jet Zimbabwe reserve the
right to make changes to the loyalty programme and to ammend
the programme's Terms and Conditions as they see fit.